Highly Trained Restoration Specialists

Trained and Educated Restoration Team

When you need emergency restoration and remediation services, look no further than SERVPRO of Taylor/Elgin. Our team of restoration specialists are trained and educated on all things water, fire, smoke, storm and mold damage. We know exactly what steps to take to cleanup, restore and remediate your home or business, no matter the type of disaster. 

Each team member goes through rigorous training and continued education to meet all industry standards and to keep our credentials. Our entire team is IICRC Certified, which ensures we are following strategic procedures and processes. We care about our team's and your safety during the restoration process! 

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Taylor, Elgin offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)